What does this error mean?
The package count, gross weight, or cargo quantity in the Bill of Entry does not match the manifest or transport document.
BEBill of Entry Errors
Bill of Entry package or weight mismatch
The package count, gross weight, or cargo quantity in the Bill of Entry does not match the manifest or transport document.
Why does this happen?
- The IGM or bill of lading carries another package count or weight.
- Partial shipment, short landing, or cargo amendment was not reflected.
- Units or decimal values were entered incorrectly.
How to fix this error
- Compare packages, package type, gross weight, unit, and quantity across the Bill of Entry, IGM, and bill of lading.
- Confirm any short landing, part shipment, or carrier amendment.
- Correct the responsible source record before resubmitting or requesting clearance.
Who should resolve it?
Importer / CHA / Shipping Line / Carrier
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
BE FAQ
Questions users ask after seeing this error
What does BE mean?
The package count, gross weight, or cargo quantity in the Bill of Entry does not match the manifest or transport document.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Importer / CHA / Shipping Line / Carrier should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.