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ICEGATE Error Checker

Find the meaning, causes, practical solution, and responsible team for an ICEGATE error.

Examples:

Use the exact message when possible

One word can change who needs to act. Keep the error code, filing service, date, time, and reference number ready.

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Matching ICEGATE errors

Type at least two characters to search.

Popular errors

Errors filing teams check often

SB002IGST Refund Errors

EGM not filed

ICEGATE has not found the Export General Manifest needed to confirm that the goods left India.

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SB005IGST Refund Errors

Invalid invoice number

The export invoice number does not match between customs and GST data.

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999System Errors

ICEGATE Error 999

Error 999 is a general processing failure. The exact cause depends on the service, request, and time at which it appeared.

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PKIPKI Errors

PKI component error

The browser or signing workflow cannot communicate correctly with the PKI component used for the digital certificate.

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DSCDSC Errors

DSC token not detected

The signing system cannot see the connected Digital Signature Certificate token.

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EGMEGM Errors

EGM not filed

The carrier has not filed the Export General Manifest for the departed cargo.

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IGSTIGST Refund Errors

IGST refund not processed

The refund has not moved to payment because one or more customs, GST, EGM, or bank validations are incomplete.

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BEBill of Entry Errors

Bill of Entry not found

ICEGATE cannot find the Bill of Entry with the number, date, port, or user context supplied.

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Browse by category

Start with the part of the filing process that failed

Before you fix a file

Three rules that prevent extra rework

What can I search in the ICEGATE Error Checker?

Search by error code, partial code, message, or keyword such as SB002, 999, PKI, DSC not detected, EGM, refund, or Bill of Entry.

Are these solutions official ICEGATE instructions?

The checker provides practical guidance. Follow current official ICEGATE instructions and transaction-specific advisories where they apply.

Should I edit the filing file immediately after an error?

No. First identify whether the issue belongs to source data, XML structure, DSC signing, carrier filing, bank validation, Customs, or the ICEGATE service.