What does this error mean?
The receiving system could not validate the digital signature embedded in the XML.
XMLSIGPKI Errors
XML signature is invalid
The receiving system could not validate the digital signature embedded in the XML.
Why does this happen?
- The XML was changed after signing.
- The wrong or expired certificate signed the file.
- The signature format does not match the transaction requirement.
How to fix this error
- Return to the final validated XML and sign it again.
- Use the authorised valid certificate.
- Do not open and resave the signed XML before submission.
Who should resolve it?
CHA / Filing User / Software Team
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
XMLSIG FAQ
Questions users ask after seeing this error
What does XMLSIG mean?
The receiving system could not validate the digital signature embedded in the XML.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
CHA / Filing User / Software Team should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.