What does this error mean?
Customs has not yet granted the Let Export Order needed before the goods can be exported.
LEOExport Errors
Let Export Order pending
Customs has not yet granted the Let Export Order needed before the goods can be exported.
Why does this happen?
- Assessment or examination is pending.
- A query or document requirement is open.
- Officer approval has not been completed.
How to fix this error
- Check the current shipping bill stage and open query.
- Provide requested documents or examination support.
- Coordinate with the CHA and customs officer instead of repeatedly resubmitting.
Who should resolve it?
CHA / Exporter / Customs Officer
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
LEO FAQ
Questions users ask after seeing this error
What does LEO mean?
Customs has not yet granted the Let Export Order needed before the goods can be exported.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
CHA / Exporter / Customs Officer should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.