What does this error mean?
The vessel IMO number in the Sea Manifest or rotation request is invalid or not recognised.
SACHE01-11Sea Manifest Errors
Invalid vessel IMO number
The vessel IMO number in the Sea Manifest or rotation request is invalid or not recognised.
Why does this happen?
- The IMO number was typed incorrectly.
- A call sign, vessel code, or another identifier was entered in the IMO field.
- The source vessel master contains outdated details.
How to fix this error
- Verify the seven-digit IMO number from the vessel particulars.
- Confirm that the vessel name, call sign, and IMO belong to the same vessel.
- Correct the vessel master and regenerate the request.
Who should resolve it?
Shipping Line / Shipping Agent / Vessel Operations Team
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
SACHE01-11 FAQ
Questions users ask after seeing this error
What does SACHE01-11 mean?
The vessel IMO number in the Sea Manifest or rotation request is invalid or not recognised.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Shipping Line / Shipping Agent / Vessel Operations Team should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.