What does this error mean?
The rotation number or Vessel Call Number in the SCMTR message does not match an accepted vessel call record.
SACHM024SCMTR Errors
Invalid rotation number or VCN
The rotation number or Vessel Call Number in the SCMTR message does not match an accepted vessel call record.
Why does this happen?
- The rotation number or VCN is wrong.
- Rotation generation is still pending.
- Details from another vessel, voyage, port, or year were reused.
How to fix this error
- Check the accepted rotation and VCN acknowledgement.
- Compare vessel IMO, voyage, port, arrival or departure direction, and year.
- Update the source record with the confirmed reference before submitting the manifest again.
Who should resolve it?
Shipping Line / Shipping Agent / Port Filing Team
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
SACHM024 FAQ
Questions users ask after seeing this error
What does SACHM024 mean?
The rotation number or Vessel Call Number in the SCMTR message does not match an accepted vessel call record.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Shipping Line / Shipping Agent / Port Filing Team should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.