What does this error mean?
A mandatory SCMTR field is blank or missing from the submitted message.
SACHM006SCMTR Errors
SCMTR mandatory field is empty
A mandatory SCMTR field is blank or missing from the submitted message.
Why does this happen?
- The source record does not contain the required value.
- The XML generator omitted a conditional or mandatory element.
- The wrong SCMTR message type or structure was used.
How to fix this error
- Read the response to identify the missing field and its message section.
- Verify the value from the carrier, vessel, cargo, or equipment source record.
- Regenerate and validate the SCMTR message before signing and resubmitting it.
Who should resolve it?
Shipping Line / Shipping Agent / Freight Forwarder / Software Team
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
SACHM006 FAQ
Questions users ask after seeing this error
What does SACHM006 mean?
A mandatory SCMTR field is blank or missing from the submitted message.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Shipping Line / Shipping Agent / Freight Forwarder / Software Team should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.