What does this error mean?
The Vessel Call Number in the SCMTR message is not valid for the selected port.
SACHM020SCMTR Errors
Invalid VCN for the selected port
The Vessel Call Number in the SCMTR message is not valid for the selected port.
Why does this happen?
- The VCN was typed incorrectly.
- The message uses a VCN created for another port or vessel call.
- The port or terminal context does not match the rotation record.
How to fix this error
- Confirm the VCN from the accepted vessel or rotation record.
- Check the port code, vessel, voyage, and call details together.
- Correct the source message and resubmit it only after the VCN is confirmed.
Who should resolve it?
Shipping Line / Shipping Agent / Port Filing Team
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
SACHM020 FAQ
Questions users ask after seeing this error
What does SACHM020 mean?
The Vessel Call Number in the SCMTR message is not valid for the selected port.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Shipping Line / Shipping Agent / Port Filing Team should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.