What does this error mean?
The invoice number in one filing record does not exactly match the invoice used in another linked record.
INVShipping Bill Errors
Invoice number mismatch
The invoice number in one filing record does not exactly match the invoice used in another linked record.
Why does this happen?
- Different invoice formats were used.
- A revised invoice was not updated everywhere.
- Leading zeros or punctuation differ.
How to fix this error
- Compare the invoice across the commercial invoice, shipping bill, and GST record.
- Identify which source record is wrong.
- Use the permitted correction process instead of changing a correct downstream file.
Who should resolve it?
Exporter / GST Team / CHA
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
INV FAQ
Questions users ask after seeing this error
What does INV mean?
The invoice number in one filing record does not exactly match the invoice used in another linked record.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Exporter / GST Team / CHA should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.