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SACHM085SCMTR Errors

SCMTR equipment count mismatch

The total equipment count in the SCMTR header does not match the number of equipment or container detail rows.

01

What does this error mean?

The total equipment count in the SCMTR header does not match the number of equipment or container detail rows.

02

Why does this happen?

  • The header count was not updated after adding or deleting a container.
  • One or more equipment rows are missing.
  • Duplicate equipment details increased the actual count.
03

How to fix this error

  1. Count the equipment detail rows in the final message.
  2. Add missing rows or remove duplicates, then update the header total.
  3. Validate the regenerated message before signing it.
04

Who should resolve it?

Shipping Line / Shipping Agent / Freight Forwarder / Software Team

Send the exact error, filing reference, date, time, and supporting source document to the responsible team.

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Practical guidance

These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.

SACHM085 FAQ

Questions users ask after seeing this error

What does SACHM085 mean?

The total equipment count in the SCMTR header does not match the number of equipment or container detail rows.

Can I refile after fixing this error?

Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.

Who should resolve this issue?

Shipping Line / Shipping Agent / Freight Forwarder / Software Team should review the relevant source record or system step.

Is this always an ICEGATE system problem?

No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.

Should I contact Customs?

Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.

How long does resolution usually take?

There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.