What does this error mean?
The PIN entered for the DSC token was rejected.
PINDSC Errors
DSC PIN is incorrect
The PIN entered for the DSC token was rejected.
Why does this happen?
- The login PIN was confused with another password.
- Caps Lock or keyboard layout changed the entry.
- The token PIN has been changed or the token is close to lockout.
How to fix this error
- Stop repeated guesses.
- Check the keyboard state and enter the token PIN carefully.
- Contact the DSC provider if the token is locked or the PIN must be reset.
Who should resolve it?
DSC Holder / DSC Provider
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
PIN FAQ
Questions users ask after seeing this error
What does PIN mean?
The PIN entered for the DSC token was rejected.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
DSC Holder / DSC Provider should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.