What does this error mean?
The Master Bill number and date in the submitted message do not match the linked Cargo Summary Notification.
SACHM164SCMTR Errors
Master Bill does not match the CSN
The Master Bill number and date in the submitted message do not match the linked Cargo Summary Notification.
Why does this happen?
- The Master Bill number or date was entered differently.
- The wrong CSN was linked.
- The carrier or consolidator amended one record but not the other.
How to fix this error
- Compare the Master Bill number and date character by character with the accepted CSN.
- Confirm that the CSN belongs to the same vessel, voyage, port, and cargo.
- Correct the wrong source reference and regenerate the message.
Who should resolve it?
Shipping Line / Shipping Agent / Consol Agent / Freight Forwarder
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
SACHM164 FAQ
Questions users ask after seeing this error
What does SACHM164 mean?
The Master Bill number and date in the submitted message do not match the linked Cargo Summary Notification.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Shipping Line / Shipping Agent / Consol Agent / Freight Forwarder should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.