What does this error mean?
The PAN used to submit the SCMTR message is not registered or authorised for the selected port.
SACHM150SCMTR Errors
PAN is not authorised for the port
The PAN used to submit the SCMTR message is not registered or authorised for the selected port.
Why does this happen?
- The entity registration does not include the port.
- The user is filing under the wrong organisation or role.
- A shipping line, agent, or authorised person mapping is inactive or incomplete.
How to fix this error
- Check the logged-in entity, PAN, role, and selected port.
- Confirm the SCMTR registration and port authorisation for the filing organisation.
- Have the account administrator complete or correct the mapping before retrying.
Who should resolve it?
Shipping Line / Shipping Agent / Account Administrator
Send the exact error, filing reference, date, time, and supporting source document to the responsible team.
Related errors
Check these messages if the first fix does not match
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Practical guidance
These solutions are operational guidance, not a replacement for current ICEGATE instructions, customs orders, GST rules, bank requirements, or advice from the responsible authority.
SACHM150 FAQ
Questions users ask after seeing this error
What does SACHM150 mean?
The PAN used to submit the SCMTR message is not registered or authorised for the selected port.
Can I refile after fixing this error?
Refiling depends on the transaction. First confirm whether the original submission failed, is pending, or already created an acknowledgement.
Who should resolve this issue?
Shipping Line / Shipping Agent / Account Administrator should review the relevant source record or system step.
Is this always an ICEGATE system problem?
No. The cause may be source data, a carrier filing, GST or bank validation, DSC setup, user access, Customs processing, or the ICEGATE service.
Should I contact Customs?
Contact Customs when the record is waiting for officer action, assessment, approval, or a customs query. Technical and source-data issues should go to the responsible team first.
How long does resolution usually take?
There is no fixed time. A local data or DSC issue may be corrected quickly, while carrier, bank, GST, or Customs processing depends on the responsible organisation.